On the weekend, a friend who had just moved to Toronto walked with me to the Allan Gardens (a beautiful escape from Toronto winters). He asked me how Toronto had changed since I moved here.
At first, I couldn’t think of anything. This city is around me everyday, and the changes happen so subtly that they escape my notice, until one day you realize that something has closed down and you don’t even remember what used to be there.
But after initially drawing a blank, the answers started flooding. I could list so many things that have changed about Toronto: the Maple Leaf Gardens closed, and the Skydome became the Rogers Centre. The U of T St. George campus has been revamping itself with light-filled, window-covered buildings interspersed with the old cement blocks that defined it in the twentieth century. The ROM, OCAD, the AGO, the Royal Conservatory of Music – all look substantially different. There’s a new subway line, the Sheppard extension. Buses have bike racks, and the Metropass is transferable. The Drake opened and the Gladstone got revamped, and West Queen West changed forever. When I moved here, I don’t think there was a single sushi restaurant on Bloor between Spadina and Bathurst – now every second storefront is a sushi restaurant (and every third is a yoga studio). Ryerson became a university. The Toronto Public Space Committee changed how young adults thought about participating in their own city. The Toronto Cyclists Union started. There is -almost- a dedicated right-of-way for streetcars on St. Clair, and there is one on Spadina. The Financial Post disappeared, and free daily Metro newspapers sprung up. This Ain’t the Rosedale Library moved to Kensington. Matt Galloway started hosting Here and Now.
I offer all of this to demonstrate something: I knew a lot more about changes in Toronto than I thought I did. But it took someone asking me a question to realize it.
I see echoes of this phenomenon in my work as a coach: I often find that my clients know so much. They know what they want. They know what the next steps are. They know what’s important to them. But unfortunately, no one has ever asked them those questions. No one has ever listened to the answers.
When people are asked, genuinely, what they truly want and what is important to them, and when they are truly listened to, then all of this rich knowledge comes bubbling to the surface. People realize what they already know, who they already are, and who they want to be.
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